Your information

Privacy Policy

This policy explains what information Lulu Home Services collects, why we use it, and the choices available to you.

Effective September 26, 2026

1. Scope

This Privacy Policy applies to luluhomeservices.com and to information you provide when requesting or discussing home services with Lulu Home Services, a DBA of Mustafa Fortune LLC (“Lulu,” “we,” “us,” or “our”).

Independent service providers may have their own privacy practices. This policy does not cover information that you give directly to an independent provider outside our coordination process.

2. Information we collect

We may collect information that you choose to provide, including:

  • Your name, phone number, email address, and ZIP code.
  • The type of service requested, preferred timing, property details, and other information needed to understand the job.
  • Messages, feedback, and records of communications with us.

Our website and hosting providers may also automatically receive limited technical information, such as IP address, browser type, device information, referring pages, and access timestamps, for security and basic site operation. The site may load fonts or other technical resources from third-party providers, which can receive similar connection information.

3. How we use information

We use information to:

  • Review, respond to, and coordinate service requests.
  • Communicate about scheduling, availability, estimates, and service details.
  • Connect customers with qualified independent service providers when appropriate.
  • Operate, protect, troubleshoot, and improve our website and services.
  • Maintain business records, prevent misuse, and comply with applicable legal obligations.

4. How we share information

We may share information with independent service providers when reasonably necessary to evaluate, schedule, or complete a requested service. We may also share information with vendors that support website hosting, communications, security, or other business operations, subject to appropriate use restrictions.

We may disclose information when required by law, to protect rights or safety, to investigate fraud or misuse, or in connection with a business transaction such as a merger, financing, or sale of assets.

We do not sell personal information for money. We also do not use information submitted through the service request form for cross-context behavioral advertising.

5. Your choices

You may ask to review, correct, or delete personal information we maintain about you. You may also ask us to stop sending nonessential communications. Some information may be retained when reasonably necessary for active services, recordkeeping, dispute resolution, fraud prevention, or legal compliance.

6. Security and retention

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No internet transmission or storage method can be guaranteed completely secure.

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including service coordination, business records, dispute resolution, security, and legal obligations.

7. Children’s privacy

Our services are intended for adults arranging household services. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can address it.

8. Changes to this policy

We may update this policy as our services or practices change. The effective date above identifies the latest version. Material changes will be presented through the website or another appropriate notice.

9. Contact us

Questions or privacy requests may be sent to hello@luluhomeservices.com.

Lulu Home Services
A DBA of Mustafa Fortune LLC
luluhomeservices.com